Effective Date: 01/07/2025

Website: www.greenstoneintl.com

Data Controller: Greenstone (France & UK offices, where applicable)

1. Introduction

Greenstone International ("Greenstone", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or services.

This policy applies to clients, prospective clients, website visitors, and partners in both the United Kingdom and France, and complies with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following types of personal data:

· Identification & Contact Information: Name, email address, phone number, country of residence.

· Property Preferences: Desired location, budget, lifestyle requirements (when shared).

· Technical Data: IP address, browser type, operating system, referring URLs, time and date of site visits.

· Communication Data: Records of emails, form submissions, and messages through the site.

· Marketing Preferences: Your choices around receiving updates and promotions.

We do not collect or process any special categories of personal data (e.g., health or religious data) unless required by law and with your explicit consent.

3. How We Collect Your Data

We collect your data when:

· You contact us via our website, email, or phone.

· You subscribe to newsletters or download content.

· You request a consultation or property recommendation.

· You use our website, where cookies and similar technologies may track usage.

4. Why We Collect Your Data (Legal Basis)

We only process your personal data when we have a lawful basis to do so:

Purpose

Responding to enquiries or requests
Performing services (e.g. consultation)
Sending newsletters or marketing
Website analytics
Legal compliance (e.g. fraud, tax)

Legal Basis

Legitimate interest
Contractual necessity
Consent (you may opt out anytime)
Consent (via cookie banner)
Legal obligation

5. How We Use Your Data

We may use your personal data to:

· Provide property consultation services.

· Send requested materials or follow-ups.

· Improve our website, content, and communications.

· Comply with legal and regulatory obligations.

· Offer you relevant investment or real estate opportunities (if opted in).

6. Who We Share Your Data With

We may share your data with:

· Trusted service providers (e.g., CRM, email platforms, website analytics).

· Partner developers, notaries, and mortgage brokers when relevant and with consent.

· Regulatory authorities or legal bodies if required by law.

We do not sell your data to third parties.

7. International Data Transfers

If we transfer your data outside the European Economic Area or the UK (e.g. for cloud storage or CRM), we ensure that appropriate safeguards are in place, such as:

· EU Standard Contractual Clauses (SCCs)

· UK International Data Transfer Agreement (IDTA)

8. Data Retention

We retain your personal data only for as long as necessary:

· Enquiries: 2 years after last interaction

· Client data: 6–10 years for legal/accounting compliance

· Marketing preferences: until opt-out or request for erasure

9. Your Rights

Under GDPR and UK GDPR, you have the right to:

· Access your personal data.

· Rectify inaccurate or incomplete data.

· Request deletion (the “right to be forgotten”).

· Restrict or object to certain types of processing.

· Request data portability (in applicable cases).

· Withdraw consent at any time (e.g. for marketing emails).

· Lodge a complaint with the CNIL (France) or ICO (UK).

To exercise these rights, contact us at: privacy@greenstoneintl.com

10. Cookies and Tracking

We use cookies to improve user experience and analyze traffic. For more detail, please see our Cookie Policy.

11. How We Protect Your Data

We implement technical and organizational measures to protect your data, including:

· Secure servers and encrypted backups

· Access controls and staff confidentiality training

· Regular security updates and audits

12. Policy Updates

We may update this policy from time to time. Significant changes will be announced via our website or email. Continued use of our website implies acceptance of the latest version.

13. Contact Us

If you have questions or wish to exercise your data rights:

Greenstone International

📍 28A Rue André Malraux, 34 800, Nébian

📧 admin@greenstoneventures.co.uk

📞 +33 (0) 783 404 656

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